Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.1

  1. Information We Collect

We may collect the following types of information:

  • Personal details (name, email, phone number, shipping/billing address)
  • Payment information (processed securely through third-party providers)
  • Order history and preferences
  • Technical data (IP address, browser type, cookies, and usage data)

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders
  • Provide customer support and respond to inquiries
  • Improve our website and services
  • Send order updates, promotions, or newsletters (only if you subscribe)

3. Sharing of Information

  • We do not sell, rent, or trade your personal data.
  • Information may be shared with trusted third parties (payment processors, shipping companies) only to complete your order.
  • We may disclose information if required by law or to protect our legal rights.

4. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, or disclosure. However, no online data transmission can be guaranteed 100% secure.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some site features may not function properly.

6. Your Rights

  • Access, update, or delete your personal information by contacting us.
  • Opt out of promotional emails at any time.
  • Request details about how we handle your data.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: customerservice.onoup@gmail.com

Phone: +66 092 772 5014